Return & Refund Policy
Lakanto’s No Risk 100% Satisfaction Guarantee:
Lakanto’s No-Risk 100% Satisfaction Guarantee is simple. Any customer not completely satisfied with the product will receive a full product refund. To claim a refund, simply contact us within 30 days of receipt of product.
When will I receive my Refund?
Refund Requests are processed daily by Lakanto. Just remember that your bank may not be quite as quick as we are :) Give them 2-5 business days to catch themselves up to speed.
Lakanto is not responsible for the following:
- Undeliverable products due to customer providing incorrect address information.
- Packages not delivered by an assumed delivery date.
Please contact our Customer Service department at 02 9542 7400 9:00am – 5:00pm AEST Monday – Friday to discuss any questions regarding your Return/Refund.